1. Our 30-Day Money-Back Guarantee
If a FunnelProfitX product is not what you expected, you can ask for a refund within 30 days of buying it. This applies to the main product (SwipeInboxEmpire PLR) and to each optional offer you purchased, such as the extra subject lines, expansion packs, Master Resell Rights Upgrade and DFY Reseller Kit.
Each product has its own 30-day period, which starts on the date you purchased that product. For example, if you buy an upgrade two weeks after the main product, the upgrade is covered for 30 days from the day you bought it.
Please contact support first if something is wrong. We would like the chance to fix a problem, such as a broken file or a missing download, but you are not required to accept a fix and your refund right does not depend on it.
2. How to Request a Refund
To request a refund:
- Open the Support page on this website and write "Refund request" as the subject
- Give the email address you used to buy and your order ID (it is in your purchase email and on the download page)
- Tell us which product or products you want refunded. A reason is helpful but not required.
We will review your request promptly and reply by email. If you buy through WarriorPlus, you may also ask for a refund through WarriorPlus. Requests made within the 30 days will be handled under this policy.
3. How Refunds Are Paid
Approved refunds are returned to the original payment method through WarriorPlus. The time it takes for the money to show up depends on WarriorPlus and your bank or card issuer, and may take several business days. We are not able to refund to a different account or method.
If you bought more than one product, you can ask for one, several or all of them to be refunded. Refunding a main product may mean the add-ons that depend on it are refunded too.
4. What Happens After a Refund
When a refund is issued:
- Your access to the refunded product ends and your license to it ends
- You must stop using, selling, sharing and distributing that product and delete your copies
- We may disable your download links for it.
If you sold or shared the refunded product before asking for a refund, that is your responsibility. We may decline a refund in the cases below.
5. When We May Decline a Refund
We honour refund requests made in good faith within 30 days. We may decline a request when:
- The request is made after the 30-day period has ended
- The product has been resold, given away or published, or its unedited files have been shared publicly or uploaded to other websites
- There is evidence of abuse, such as repeated refund requests on products that were kept and used, or buying only to copy the files
- The order was already refunded, or the request is a duplicate
- The order was made fraudulently.
6. Duplicate or Mistaken Charges
If you were charged twice for the same product because of a payment or technical error, we will refund the duplicate charge once we have confirmed it. Please contact us as soon as you notice it and send both order IDs.
7. Chargebacks and Payment Disputes
7.1 Chargeback Consequences
Initiating a chargeback or payment dispute without first contacting us to resolve the issue is considered a serious violation of this policy and may result in immediate termination of services and legal action.
If you initiate a chargeback:
- Your access to the products will be removed and your license to them ends
- All access to products, services, and support will be revoked
- You will be required to pay all costs associated with the chargeback dispute, including legal fees
- You may be permanently banned from purchasing future products or services from us
- We reserve the right to pursue legal action for fraudulent chargebacks
7.2 Access Removal
Orders involved in chargebacks or payment disputes will have access removed pending resolution. This means:
- Loss of access to the products
- Suspension of support and customer service
- Inability to access downloads
Access may be restored only if the chargeback is reversed or resolved in our favour.
7.3 Recovery of Losses
We will pursue recovery of all losses resulting from chargebacks, including:
- Original transaction amount
- Chargeback fees charged by payment processors
- Legal fees and collection costs
- Administrative costs
- Value of products or services provided
We may engage collection agencies or pursue legal action to recover these amounts.
We strongly encourage customers to contact us first if they have concerns about a transaction. Most issues can be resolved through direct communication without resorting to chargebacks.
8. Fraudulent Transactions
We take payment fraud seriously and cooperate with law enforcement agencies to prosecute fraudulent transactions. If we detect or suspect fraudulent activity:
- The transaction will be immediately flagged and investigated
- Access to products or services may be suspended pending investigation
- We may report the transaction to relevant authorities
- Legal action may be pursued against perpetrators
- Cooperation with law enforcement investigations will be provided
If you believe your payment method was used fraudulently to make a purchase with us, contact us immediately with details. Legitimate fraud claims will be handled according to payment processor policies and applicable laws.
Using stolen payment methods, falsifying identity, or engaging in other fraudulent behaviour is a criminal offence and will be prosecuted to the fullest extent of the law.
9. Currency and Exchange Rate Disclaimer
Our prices may be displayed in various currencies for customer convenience. However, currency conversion and exchange rates are handled by payment processors or banks, not by us.
We are not responsible for:
- Currency conversion rates applied by payment processors or banks
- Exchange rate fluctuations between purchase date and refund date (if applicable)
- Foreign transaction fees charged by your bank or payment provider
- Differences in refund amounts due to exchange rate changes
If a refund is processed, the amount refunded may differ from the amount originally charged due to exchange rate fluctuations. We refund in the original transaction currency, and your bank or payment processor handles conversion.
10. Jurisdiction and Legal Enforcement
This Refund and Cancellation Policy is governed by the laws of India. All disputes arising from or relating to refunds, cancellations, payments, or transactions with Debmedia Technologies LLP shall be subject to the exclusive jurisdiction of courts located in Kolkata – 700011, West Bengal, India.
By making a purchase, you irrevocably agree to:
- The application of Indian law to all disputes
- The exclusive jurisdiction of courts in Kolkata – 700011, West Bengal, India
- Waive any objection to jurisdiction or venue in these courts
- Consent to service of process in accordance with Indian law
This jurisdictional clause applies regardless of your location or residency. International customers acknowledge and accept that disputes will be resolved under Indian law in Indian courts.
Registered Office: Debmedia Technologies LLP
Kolkata – 700011, West Bengal, India
Legal Email: legal@debmediaenterprise.com
For legal notices or formal communications regarding refunds or payment disputes, please send correspondence to our registered office address or legal contact email.
11. Contact
- Operator: Debmedia Technologies LLP (trading as FunnelProfitX)
- Registered address: 117/4 Vivekananda Road, Kolkata – 700011, West Bengal, India
- Product support: use the Support page of this website
- Legal and privacy matters: legal@debmediaenterprise.com
- General enquiries: debmedia@gmail.com